Managed IT services
A local IT partner your head office can audit.
Managed IT and cybersecurity for companies operating in Croatia — run to documented process, with the evidence your group security team, your auditors and your customers will actually accept.
Contractual response times
24/7 monitoring
Fixed monthly fee
Monthly written report
Croatia is a small market. Your obligations are not.
If you operate here, your Croatian entity falls under the same EU rules as the rest of the group — NIS2, transposed locally as the Cybersecurity Act since February 2024. Head office rarely has visibility into what a small local office actually runs.
We close that gap. Every system inventoried, every change logged, every month reported in English. When group security asks what is running in Zagreb, there is an answer ready.
What you get
Monitoring without gaps
We watch your systems around the clock. Failures, intrusions and full disks surface before they stop anyone working, and incidents follow an agreed procedure.
Backups that get tested
We regularly confirm data can actually be restored — and give you written proof. A backup nobody has ever restored is not a backup.
Access under control
We know who can reach what. Two-factor sign-in, leavers removed the same day, separate administrator privileges.
Evidence for audit
Risk register, incident response plan, supplier and asset inventory. Whatever your auditor or your customer asks for.
How we work
Most companies cannot say what their IT provider actually did last month. With us it is written down.
Everything is logged
Every call, every intervention and every change leaves a record.
A one-page monthly report
What was fixed, what remains a risk, what we suggest next. No jargon.
The documentation is yours
Network diagrams, system inventory, credentials and runbooks are handed to you.
No lock-in
If you ever move to another provider, you leave with the whole system and a clean handover.
Service levels
Pick the level that matches how much your business depends on IT. You can move up at any time.
Foundation
Price on request
Monitoring and patching · Endpoint protection · User support
Shield
Price on request
Everything in Foundation · Tested backups · Documentation · Monthly report
Shield Plus
Price on request
Everything in Shield · 1-hour response, 24/7 · Annual risk review
Pricing is based on user and device count. You know the fixed monthly figure before signing.
Who we work with
Companies of 5 to 150 staff with no in-house IT department, or with one person carrying too much.
Manufacturing and print
Systems that cannot stop mid-shift.
Distribution and logistics
Multiple sites and data that has to stay available.
Professional services
Offices where client data is the most valuable asset.
Suppliers to larger groups
Companies whose customers demand proof of security.
How we start
1
Free assessment
60 minutes on site, no obligation.
2
Written findings
What works, what is a risk, what it costs to fix.
3
Handover
We document what exists and stabilise anything urgent.
4
Ongoing service
Monitoring, patching, support and a monthly report.
You do not need to know what is broken.
We come in, look at the systems and tell you plainly where you stand.